by bossychick~ I really haven't had to many disappointments from Wal-mart.
However due to the story I am about to tell you, I totally feel Sassy's frustration!!!
I went to our local Wal-mart to purchase something for Baby girl, an item that is ALWAYS there.
Upon arrival I discovered it was not there, that was OK, I'll just go to the closest Wal-mart elsewhere.
But to save time and gas, I'll call this other Wal-mart first. ring, ring "Electronics", "yes, I need infants, please", "sure, ma'am, just one moment" (now he was very nice but why isn't customer service answering the phone?) ring, ring ,ring ,ring (30 TIMES) no answer. I hang up.
I call back, this time its customer service, "Thank you for calling Wal-mart, how may I help you?", " I need Infants , please" , "sure", ring, ring ,ring (30 TIMES AGAIN) I hang up!
Now I know most of you are saying, "why does she keep calling?", but I am very persistant and the information I need from them was not a very difficult task to accomplish!
So, I call back, cutomer service again," Thank you for calling Wal-mart, how may I help you?", " I just called for infants and nobody ever answered, but I sure you can help me, I need to know if you have "this" item, it looks like "this" and it costs "this"," "sure, I'll write it down and see if I can get somebody to check for you" "thank you"
She comes back on the line several minutes later,"Ma'am, I couldn't get any body to answer in that department and they're in a metting, can I get your name and number and have somebody call you back?"
I did not say this( contrary to popular belief, I DO have a filter), I saw RED and I wanted to scream, "ARE YOU FREAKIN' KIDDING ME RIGHT NOW???!!!!??? WHAT TIPPED YOU OFF THAT NOBODY WAS GOING TO ANSWER? COULD IT HAVE BEEN THE FACT THAT I JUST TOLD YOU, NNNNOOOOBBBOOODDDYYY ANSWERED WHEN I JUST CALLED!!!!!!!!! WAS THERE NO ONE ELSE THAT WORKS IN THE WHOLE STORE THAT COULD WALK 10 FEET FROM THEIR DEPARTMENT TO THE NEXT DEPARTMENT TO LOOK FOR WHAT I DESCRIBED IN VERY SPECIFIC DETAIL, SO WELL IN FACT, THAT A SMALL CHILD COULD HAVE FOUND IT???!!!!!!! MINUS THE FACT, YOU HAD ME ON HOLD SO LONG, YOU COULD HAVE WALKED BACK THERE YOURSELF AND LOOKED!!! SERIOUSLY?!?
Anyway, so now I am no longer calling it Wal-mart, Bentonville, Arkansas. I am calling it CRAP-MART, CRAPSVILLE, CRAPLAND!
That is all, you do what I say- Bossy